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ABC Business Practices Awards Courses
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| Important Information for this Award | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | The Qualifications Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards {which is a leading UK awarding body) and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework. Study Options The suite of qualifications is based on 22 units and students may elect to study ANY ONE unit in order to gain an AWARD IN BUSINESS PRACTICES. In addition students may choose combinations of units to obtain a range of Certificates and a Diploma in Business Practices. Subjects covered include: Management Sales & Marketing Finance Customer Services Human Resources Human Relations Personal Development Business Start-up Request a Brochure Student Profile The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students can be any age and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. Course Materials Each module is supported by comprehensive study materials designed to provide students with everything required to complete their course of study. Study folders are presented in A4 ring-binder format and include study guide, core unit, elected unit(s) and student assignments. Course structure The Business Practices suite of qualifications provides 22 units each covering a business topic. Students may elect to study individual units or a series, and on completion will be eligible for a Diploma, Certificate or Award in Business Practices. Each student also completes a short core unit designed to promote the application of learning to a business situation. A full list of the qualification options is given below. Course Delivery Students may study by home or work-based learning and can start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. There are no externally set assessments or examinations. |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
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| Principles and Practices of Management | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary This unit develops an understanding of the role of managers and the range of tools and techniques which managers need to deploy in order to be effective. First examining what managers do and how effectiveness is measured students are introduced to the concepts of planning, leadership, responsibility and authority, motivation and productivity. Candidates examine methods of managing people, managing information and managing finance and will explore the practices which operate in their own organisation before commenting on how improvements can be made and developing a personal development action plan. Unit 1 Principles and Practice of Managing Unit Content · The role of a manager and the nature of what managers do · A range of behavioural concepts including authority and responsibility, delegation, planning, leadership and motivation, objective setting, decision making, budgeting, productivity and monitoring, reviewing progress and developing staff · A range of financial concepts including cash flow, budgeting, profit and loss, balance sheets Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
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| Principles and Practices of Employing People | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary This programme will introduce you to some of the main requirements of employing people and will give basic guidance. Unit 2 Principles and Practice of Employing People Unit Content · Recruiting Staff . Assess your recruitment requirements and identify the Most effective and efficient methods of recruitment for your business In order to recruit additional staff. · How to Interview People . Guide you through the purpose, administration, sequence and technique of interviewing and how to arrive at your final decision· Keeping Staff . Outline the main ways of maintaining a committed and motivated workforce, and apply these to your business · Parting With Staff . How to part with your staff whether through dismissal or redundancy · Legal Aspects of Employment . Describe the most important aspects of employment legislation appropriate to the size of your business. · Paying People . The legal requirements of paying your staff Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
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| Reviewing Staff Performance | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary This unit develops an understanding of techniques for managing the performance of staff during employment. The legal framework is considered in some detail and this then expands into an examination of good practice in terms of objective setting, performance standards and staff appraisal. Handling disciplinary issues and correct methods of imposing sanctions, terminating employment and redundancy are also described in the context of legal requirements and the role of Industrial Tribunals Unit 3Reviewing Staff Performance Unit Content · The general framework within which to set and monitor performance standards · The key elements that form a Contract. How laws affect Contracts and the key benefits of forming Employment Contracts. · The principles of managing Equal Opportunities and the law and discrimination · Conduct and capability issues. Fair reasons for dismissal. How to follow a logical process to determine a fair and reasonable outcome to a misconduct issue and to manage a grievance situation. · Appropriate corrective action, when dealing with conduct related issues. Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
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| Complying with Business Law and Regulation | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary Businesses of every size must ensure that legal and regulatory requirements are upheld and this is a potentially wide ranging requirement. This unit summarises the principal requirements and encourages candidates to identify the legal framework within which their business/employer operates. The context extends across business registration and reporting, health and safety, employment and equality through to consumer legislation. The unit will examine each aspect of the legal framework, establish where candidates can obtain advice on good practice and promote the adoption of a planned approach to compliance. Unit 4 Complying with Business Law and Regulation Unit Content · General legal and regulatory provisions and the obligations these place on businesses · Business / company registration and statutory reporting requirements · General and sector specific health and safety obligations · Employment law including contracts, equality, pay and discipline · Consumer rights · Where to obtain help and advice on regulatory matters including DTI, ACAS, IPD, CBI, HSE, Trading Standards and Environmental Health · Enforcement measures and the consequences on non-compliance Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
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| Coaching Staff | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary This unit develops an understanding of techniques for coaching and mentoring staff during employment. The benefits are considered in some detail and this then expands into an examination of good practice in terms of objective setting, and action planning. The aims of this course are to provide a framework for coaching in a structured manner. Develop a checklist or ensuring that coaching is effective. Describe the importance of clear communication, reporting and monitoring We describe why it is necessary to support your staff and at what point you should intervene. We explore common problems and some possible solutions. Unit 5 Coaching Staff Unit Content - Understanding what coaching and mentoring are and what benefits they bring. - When to Coach Developing staff and how to choose areas of performance - Why give feedback? The benefits of giving feedback, and the implications of not giving it. - Why you should set objectives and develop a plan of objectives together. - How to support without intervention How to give help and coach when there is a problem - How to review and Learn from the experience and conduct a review discussion - Common Problems Core Unit Reviewing and Improving Business Practices Unit Content - The importance of active, rather than passive learning - Prioritising actions through impact assessment techniques - Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones - Monitoring change including obtaining feedback, measuring impact, quality assurance - Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
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| Delegation, Responsibility and Authority | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary In this unit candidates will learn to delegate effectively by employing a series of guidelines to ensure that delegation is well planned, well communicated and monitored effectively. Unit 6 Content Delegating Responsibility & Authority · What is delegation (and what it is not) · Responsibility and authority – what this means for delegation · Deciding what to delegate · Developing clear guidelines for delegation · The need for clear communication· Agreeing outcomes and reporting requirements · Monitoring without interfering · Reviewing and evaluating delegation Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
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| Influencing People at Work | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary This unit develops an understanding of techniques for influencing staff during employment. The benefits are considered in some detail and this then expands into an examination of good practice in terms of objective setting, and action planning. The aims of this course are to provide a framework for influencing in a structured manner. Develop a checklist or ensuring that influencing is effective. Describe the importance of clear communication, reporting and monitoring We describe why it is necessary to support your staff and at what point you should intervene. We explore common problems and some possible solutions. Unit 7 Influencing people at Work Unit Content · Understand what influencing is and the benefits it can bring · Describe the process of influencing · How to secure an agreement and get the most from your influencing session · How to judge when to intervene and when to support your team member · Understanding what can go wrong and why · How you and your team member can get the most from your experiences by reviewing it Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
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| Problem Solving at Work | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary This unit develops an understanding of techniques for problem solving at work. The benefits are considered in some detail and this then expands into an examination of good practice in terms of objective setting, and action planning. The aims of this course are to provide a framework for problem solving in a structured manner. Develop a checklist or ensuring that problem solving is effective. Describe the importance of clear communication, reporting and monitoring We describe why it is necessary to support your staff and give feedback. Unit 8 Problem Solving at Work Unit Content · Understanding Problem Solving · How to define the Problem and prepare a statement · Gathering Information and Identifying, facts, data opinions and assumptions · How to use cause and effect diagrams and Brainstorming to Identify possible solutions · Considering all criteria when weighing up the alternatives. · Implement the Solution using an action plan and turn your vision into reality · Monitor, administer, coordinate, manage the system and give feedback · Review and Learn from the experience. Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
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| Recording Financial Transactions | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary The aims of this book are to explain why book-keeping is important. You will examine a wide variety of book-keeping options and select the one most appropriate for your business. We shall introduce you to the principles of Value Added Tax and you will be able to practice recording financial transactions Unit 9 Recording Financial transactions Unit Content · Why it is important to keep books? · What different Book-keeping methods are available and which is suitable for your business · An Introduction to VAT · What is an Analysed Cash Book and how to maintain one · What are Sales and Purchase Day Books and how to maintain them · Why it is important to file your records · How to reconcile the Bank Account · What is Double Entry Book-keeping · What is a Single Entry System Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
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| Measuring and Reporting Financial Performance | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary This unit will show you how to get hold of up-to-date management information. We explain how this information can help you to run your business successfully. Only by budgeting will you be able to plan what you would like to happen to the business in the coming year and keep an eye on progress, usually on a monthly basis. The two main controlling documents, the cash flow forecast and the profit plan, are explored in detail. Other reports that help keep track of key areas like debtors, creditors, stock, wages etc are also explained. In short this unit will equip you with the knowledge to help you keep your business on track Unit 10 Measuring and Reporting Financial Performance Unit Content · Why budgets are important and what they can tell you about your business · What are cash flow forecasts - the cash budget · How to best managing your cash · How to plan for profit - the trading budget· How to plan for profit - the profit and loss budget · What are the key management reports? · How to produce manual accounting records and computerised accounting records · What is breakeven analysis? Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
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| Marketing & Promoting a Business | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary Every business needs to get value from its advertising and promotion budget. Hopefully, this workbook will help to deliver value in your place of work. plan a strategy for your advertising and promotion, with · clear objectives · precise target customer · key benefits · supporting benefits. It will help you to decide how you should allocate your promotion time and budget. Unit 11 Marketing and Promoting a Business Unit Content The workbook is divided into three parts. · planning. This comes first because it provides the foundation for success. · advertising. This shows how to pack more power into your adverts, brochures, leaflets etc. (The advice here works for direct mail, but that is covered in greater detail in the ‘Direct Marketing’ workbook.) · promotion. This covers a range of other methods of communicating with your customers, including news releases and public relations. Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
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| Developing Sales Skills | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary This Unit will describe how the sales process works and help you to understand a range of sales opportunities covering face to face and telephone sales activities. After an examination of the building blocks which lead to a sale, the unit then focuses on a range of personal selling skills before examining in detail aspects of telephone selling, face to face selling and finally sales planning and monitoring. Unit 12 Developing Sales Skills Unit ContentT his unit is comprised of two study modules: Module 1: Personal Selling Skills · What is Selling? · Don’t Just Order-Take · The Building Blocks that Lead to a Sale · How to Handle Incoming Calls · How to Make Appointments by Phone · How to Reach the Decision Maker · The Sales Presentation · Telephone Selling · Objections · How to Keep Records · How to Motivate Yourself Module 2: Sales Advisor · Building competence . Knowing the product[s], the customers, the employees and the competition. · How to build relationships by welcoming the customer and showing interest in the customer’s needs Following through commitments made to customers, being realistic and consistent. Behaving flexibly Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
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| Customer Care in Practice | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary The workbook is designed to show you how you can make customers feel that you are genuinely interested in them - interested in them as people, not merely as accounts. It should help you recognise why you need a customer care programme. Develop an action plan to install a customer care programme in your business. Help you tounderstand customer care skills and how to use them and develop a complaints handling procedure that strengthens the bond between your business and your customers. Unit 13 Customer Care in Practice Unit Content · Identify why your business needs customer care · Describe why it is so important that you must care about customer care · Show you how to plan of campaign whether it is for a 1 or 2 person business or for a larger business · Identify the many different customer care skills and how to use them. · How to successfully handle complaints Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
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| Customer Service Excellence | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary This unit describes service excellence as an integrated business model, beginning with a definition and an examination of the financial, legal, marketing, survival and stakeholder imperatives. Candidates are then taught about needs and wants of customers and methods of research to establish these. Following this are suggested methods of planning, delivering and monitoring service excellence in a business or department. Unit 14 Customer Service Excellence Unit Content · Identifying what Service Excellence is and what a Service Excellence System (SES) is. · Why is Service Excellence Important? The financial, legal, marketing, survival and stakeholder necessity of it. · Identification of your customers needs revealed. How to find out what customers want by conducting Market Research · How to Plan for Service excellence by deciding on the Standards, benchmarking and setting your aims and objectives. Making a service excellence plan for any size of project · Delivery of your Service Excellence Customer Care Reviewed. How to plan a project with quality milestones, quality requirements and objectives. How to organise responsibilities, control conventions and standards. · Description of how to monitor service excellence, quality assurance, corrective action, quality audits and reviews. · How to Maintain Service Excellence by giving and receiving feedback. Improving skills by using education and training. How improve your standards of service excellence Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 520 |
| Award: | ABC (U.K) |
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| Personnel Administration Practices | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary This unit provides a general introduction to the practices of human resource administration and is intended to familiarise candidates with the legal and industrial relations framework which determine good practice. Beginning with personnel record keeping and data protection, candidates then learn about aspects of recruitment and selection, personnel development, employee relations and finally an understanding of the range of legislation currently in force. Unit 15 Personnel Administration Practices Unit Content · Description of how to initiate and maintain accurate records using either manual or computerised systems. The availability of IT software and its application in Personnel Data Protection Act 1998. How to Email and use of the Internet within Personnel · The importance of recruitment and selection overview – The recruitment and selection process and making an offer. The induction and evaluation process · Self-Development in the workplace. How to negotiate, and influence. What is time management, and how to continue Professional Development · Managing employee relations including - Interviewing skills - Staff motivation - Workplace communications - Appraisal - Grievances in the workplace - Disciplinary matters - Employee involvement · Employment legislation - Civil law - Employee protection rights - Trade unions and redundancy Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 520 |
| Award: | ABC (U.K) |
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| Training and Development Practices | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary After studying this module you should not only be able to efficiently support training activities, but also you will have gained a background knowledge of training skills and methodology which may then be used to further develop your own training career. As a Training Administrator, whether you support a single trainer or a whole training department within your company, it is always helpful to learn more about the training system and how it works generally. This module is primarily written from the trainer’s perspective as it is helpful for the Administrator to gain a general overview of what the trainer’s work normally involves. Unit 16 Training and Development Practices Unit Content · How to prepare your training session by making training memorable, planning training, preparing course material, organising content and deciding what training methods and equipment to useequipment · Why use education & Training in Organisations? How to decide on a Programme of action · Important things about Education & Training including how people learn and the four learning steps · How to plan and prepare an Education Event, including, finding out the needs, deciding the aim, setting objectives and deciding the content of your event. · What should be included in the design of your Workshop - Welcome - What participants hope to learn - Aims and objectives - Impart new information - Apply the information - Plan for the next step - Evaluation · How to use a range of Common Training Methods Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
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| Understanding Workplace Stress | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary By the end of this course you will be able to describe how stress is caused and how it manifests itself in people’s perceptions and behaviour. Candidates learn the techniques for measuring stress, common symptoms and typical coping responses. Techniques for managing stress are introduced and stress avoidance and reduction is examined in the contexts of relaxation, exercise, nutrition and general lifestyle. Unit 17 Understanding Workplace Stress Unit Content · Description of common causes and effects of stress · List of typical reactions to stres · Description of common symptoms of stress · Understanding why the body creates a coping process · Recognise techniques for managing stress· Explanation of the roles of relaxation, sleep and lifestyle on stress and its avoidance · Explanation of the roles of nutrition, and lifestyle on stress and its avoidance · Explanation of self-esteem and self-concept and their impact on stress · How to set yourself goals and manage your time Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 520 |
| Award: | ABC (U.K) |
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| Understanding Workplace Conflict | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary This unit introduces you to different approaches to conflict management and looks at the importance of understanding and controlling your own responses before engaging with other people. It begins to build on the basic skills dealt with in the first module and to look at how they can be applied in actual conflict situations. We look at the practical application of basic conflict management skills. We deal with some of the problems which may be encountered during negotiation and with approaches which can make negotiation easier. It also looks briefly at the problems of dealing with spontaneous crisis situations. We look at how you can begin to teach others – for example fellow negotiators – a constructive approach to conflict management by means of discussion, workshops and role-play. Equally if you are studying this course as part of a group in your organisation, it would be helpful to work with colleagues and fellow students to practice some of the techniques discussed. Unit 18 Understanding Workplace Conflict Unit Content · Understanding the sources and nature of conflict. Consider different conflict-handling styles and learn to understand and deal with anger – your own and other people’s · Understand the ideal listening process and how to open yourself up to the message. How to deal with prejudices which may damage your ability to listen · Understand the nature of establishment versus community conflicts. See how these groups approach conflict situations · Understand the ‘joint problem solving’ approach and learn good negotiating practice. Consider strategies for rescuing difficult situations · Understand the meaning and nature of mediation, know when mediation is useful and understand the phases of the mediation process. How to deal with problems that can arise during this process and know what qualities you need to develop to be an effective mediator · Understand the problem of re-entryLook at causes of power imbalances in negotiation. Learn to deal with these power imbalances and understand the importance of establishing a good working relationship with the other partyHow to deal with the need for mediation in crisis situations · Understand the function of group work in conflict management training. Learn to plan workshop sessions and facilitate workshops. Know when and how to conduct role-play exercises Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 520 |
| Award: | ABC (U.K) |
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| Understanding Workplace Change | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary In this unit candidates are introduced to change as a process which requires careful planning and implementation, beginning with an examination of internal and external factors which cause changes to happen. This is followed by an analysis of peoples’ reaction to change and the need for clear objectives, consultation and communication. Candidates the learn about planning, implementing, monitoring and evaluating the change process. Unit 19 Understanding Workplace Change Unit Content · The inevitability of change · Change drivers – technological, legislative, social, competition and growth · Organisational and individual reactions to change · Setting change objectives · Evolution or revolution –two approaches to implementing change · Planning for change – the importance of preparation · Consultation and communicating – with staff, customers, stakeholders · Planning resources for change · Project managing change processes, including GANTT charts · Transitional arrangements · Monitoring change and adapting the plan · Evaluating the effects of change Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 520 |
| Award: | ABC (U.K) |
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| Understanding Workplace Equality & Diversity | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary This unit is designed for people who wish to gain an understanding of principles and practice of Valuing Diversity in the Workplace. It examines the legal, regulatory and ethical considerations brought about by the changing society within which we live and to promote best practice in adopting, encouraging and managing diversity. Unit 20 Understanding Workplace Equality & Diversity Unit Content · Understanding what diversity is and the case for valuing diversity. Why you should make the full use of human resources · The Equality Strands o The Equality Strands o sex o race o disability o sexual orientation o religion or belief o gender reassignment o age · What is direct discrimination, less favourable treatment, indirect discrimination, disability discrimination victimisation, harassment and bullying ? · Key Legislation · How to adopt and promote good practice with customers, clients, colleagues, and employees. How to manage, adopt and encourage diversity. Why you should move from compliance to best practice Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 520 |
| Award: | ABC (U.K) |
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| Planning a New Business Venture | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary This unit is designed for anyone who is thinking of starting their own business. This is a guide to determining if you have the necessary skills and abilities to be successful and to guide you through the various stages of successfully planning your new business venture. This unit shows you how to compile your business plan and what legal obligations you will have. Unit 21 Planning a New Business Venture Unit Content · Personal Requirements. We look at a profile of a successful entrepreneur, show you how to assess yourself and compile a personal profile · How to plan you business idea by using, brainstorming, project planning. What is a Business Plan and how to write it. How the sections of a Business Plan should be linked. · How to decide the Legal Status of a Business and its business name. What are your Legal Requirements? · Tax · VAT · National Insurance Contributions · Insurance · Premises · Books and Accounts Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
| Download Details (PDF) | |
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| Financing a New Business Venture | |
| Aim: | Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. |
| Target Audience: | The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. |
| Content: | Unit Summary This unit is designed for anyone who is thinking of starting their own business. This unit will guide you through the various stages of planning your finances and successfully launching your new business venture. You will learn how to calculate your start-up costs, capital requirements and survival costs. What your fixed and direct costs will be, how to price your product/service and forecast sales, cashflow, and profit and loss. We will show you how to present all this information and who and how to approach for a loan. Unit 22 Financing a New Business Venture Unit Content · How to plan and control your finances · What is a survival budget and why it is important. · What are your Start-up costs? · How to calculate Gross and Net profit · What are your Fixed and Direct costs? · How to calculate your Break-even point · How to cost and price your product · What is Sales forecasting? · How you can calculate your Start-up and seasonal adjustments · What is a Cashflow forecast and a Profit and loss forecast? · How to calculate Depreciation · Your Capital requirements · How to present your financial information and who to ask for a loan Core Unit Reviewing and Improving Business Practices Unit Content · The importance of active, rather than passive learning · Prioritising actions through impact assessment techniques · Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones · Monitoring change including obtaining feedback, measuring impact, quality assurance · Planning future learning and development including sources of information and advice |
| Format: | Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, students receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment. |
| Price: | US$ 380 |
| Award: | ABC (U.K) |
| Download Details (PDF) | |
| Register - Top | |
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