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Sales Skills Courses
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| Certificate in Sales Skills - Sales Advisor | |
| Aim: | The objectives of the course are to: · Demonstrate an understanding of the knowledge required to build successful sales skills · Examine the nature of relationships which exist between sales advisor and customer · Demonstrate a step by step process to selling to customers · Display awareness of essential telephone or face to face contact skills · Practice work planning and time management techniques · Describe the benefits of self development and self |
| Target Audience: | This programme is designed for people who wish to gain an understanding of principles and practice of Sales Skill – Sales Advisor. No prior knowledge is required. |
| Content: | The course is divided up into six modules, as follows: Module 1: Building Competence Knowing the product[s] Knowing the customers Knowing the employer Knowing the competition Module 2: Building Relationships Welcoming the customer Showing interest in the customer’s needs Following through commitments made to customers Being realistic and consistent Behaving flexibly Module 3: Selling to Customers Knowing your targets Establishing and satisfying customer needs Handling objections Closing the sale Module 4A: Telephone Skills Conducting yourself effectively on the phone OR Module 4b: Face to Face Contact Skills Presenting yourself effectively in face to face situations Module 5: Work organisation Planning your work Setting targets Planning sales activity Keeping people informed Controlling your time Module 6: Self-development and self-motivation Developing yourself Being positive Making improvement suggestions Working as part of a team |
| Format: | The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and studyguide plus tutor support by mail and email. You can start at any time and plan your studies over a period of up to one year from the time of registration. Each element is followed by a written assignment, which is submitted and marked by your tutor. There is no external examination required. |
| Price: | US$ 450 |
| Award: | ASET |
| Download Details (PDF) | |
| Register - Top | |
| Certificate in Sales Skills - Sales Executive | |
| Aim: | The objectives of the course are to: · Develop a broad understanding of the knowledge required to build successful sales skills · Develop a detailed understanding of customer relationships · Demonstrate a step by step process to the selling and buying · Provide opportunities to demonstrate telephone or face to face skills in difficult and complex situations · Provide the means to employ techniques for work planning and time management · Demonstrate methods and benefits of self development and self motivation |
| Target Audience: | This programme is designed for people who wish to gain an understanding of principles and practice of Sales Skills - Sales Executive. No prior knowledge is required. |
| Content: | The course is divided up into six modules, as follows: Module 1: Building Competence Knowing the product[s] Knowing the customers Knowing the employer Knowing the competition Module 2: Building Relationships Welcoming the customer Identifying customers' needs Building trust with customers Adapting to the needs and styles of your customers Module 3: Selling to Customers Planning sales activity Putting together bigger deals; switch selling Using customer knowledge to influence success Module 4A: Telephone Skills Advanced Telephone Skills OR Module 4b: Face to Face Contact Skills Advanced Face to Face Contact Skills Module 5: Work organisation Planning your work Setting targets Planning outgoing calls Keeping people informed Controlling your time Module 6: Self-development and self-motivation Developing your knowledge and skills Showing persistence and resilience Seeking and offering help Giving and requesting feedback |
| Format: | The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and studyguide plus tutor support by mail and email. You can start at any time and plan your studies over a period of up to one year from the time of registration. Each element is followed by a written assignment, which is submitted and marked by your tutor. There is no external examination required. |
| Price: | US$ 450 |
| Award: | ASET |
| Download Details (PDF) | |
| Register - Top | |
| Certificate in Sales Skills - Senior Sales Executive | |
| Aim: | The objectives of the course are to: · Demonstrate an understanding of the detailed product, competitor and customer knowledge required for success · Describe the range of internal and external relationships encountered · Demonstrate an understanding of the principles of sales management · Practice essential listening and professional telephone skills · Implement work planning techniques including planning, implementation, monitoring and review · Demonstrate the importance of understanding margins and factors which affect achievement of targets |
| Target Audience: | This programme is designed for people who wish to gain an understanding of principles and practice of Sales Skills - Senior Sales Executive. No prior knowledge is required. |
| Content: | The course is divided up into six modules, as follows: Module 1: Building Competence Product knowledge Business Customer knowledge Company knowledge Competitor knowledge Module 2: Building Relationships Customer relationships Team member relationships Other internal relationships Module 3: Selling to Customers and Account Managers The selling cycle process The buying cycle process Developing and planning accounts and campaigns Module 4a: Telephone Skills Professional Telephone Skills Or Module 4b: Face to Face Contact Skills Professional Face to Face Contact Skills Module 5: Work organisation Planning Implementation Review Monitoring Module 6: Self-development and self-motivation Motivation to sell and meet targets Understanding margins and profitability Self-development Health & safety |
| Format: | The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and studyguide plus tutor support by mail and email. You can start at any time and plan your studies over a period of up to one year from the time of registration. Each element is followed by a written assignment, which is submitted and marked by your tutor. There is no external examination required. |
| Price: | US$ 450 |
| Award: | ASET |
| Download Details (PDF) | |
| Register - Top | |
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